What does this audit tool measure?

The audit scores your organization on 8 dimensions of messaging fragmentation: number of platforms, cross-team communication friction, workaround behaviors, IT ticket volume, compliance coverage, onboarding complexity, productivity loss, and strategic clarity.

How is the fragmentation score calculated?

Each of the 8 questions has 4 answer options scored 0, 1, 3, or 4. The maximum score is 32. Low: 0–8, Medium: 9–16, High: 17–24, Critical: 25–32. Higher scores indicate more severe fragmentation.

What happens after I complete the audit?

You'll see your fragmentation level, a plain-language explanation of what it means, and a tailored recommendation. For High or Critical results, we recommend booking a call with Syncrivo sales for a custom remediation plan.

Is this audit confidential?

Yes. This tool runs entirely in your browser. No answers are transmitted to Syncrivo servers. Your results are not stored, shared, or used for marketing purposes.

Can I use these results in an internal business case?

Yes. Screenshot or print the results page for internal use. For a formal report with Syncrivo branding and your company logo, contact our sales team — we provide custom audit reports for procurement processes.

Free Assessment

Chat Platform Audit Tool

8 questions. 2 minutes. Get a fragmentation score and a recommendation tailored to your situation.

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How many active chat/messaging platforms does your organization currently use?

How often do employees need to communicate with colleagues on a different messaging platform?

How do teams currently handle cross-platform communication?

How many IT tickets per month relate to cross-platform messaging issues?

How confident are you that your organization has complete e-discovery coverage across all messaging platforms?

How does your organization handle onboarding new employees to messaging platforms?

How much time do employees spend daily switching between messaging platforms or looking for messages in the wrong app?

Does your organization have a documented messaging platform strategy or roadmap?

Answer all 8 questions to see your fragmentation score.

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