MSP & Consulting

MSP Chat FederationBridge Your Team with Clients Across 5 Chat Platforms

MSPs and consulting firms serve clients across every major messaging platform. Some clients are on Slack. Others on Teams. A few on Google Chat. Your team needs to collaborate with all of them — without requiring every client to adopt a new platform or provision guest accounts.

SyncRivo gives MSPs a single, multi-tenant dashboard to manage client messaging bridges — fully isolated per client, with MSP partner pricing.

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Built for MSP Scale

Multi-tenant isolation

Each client is a completely separate workspace — separate platform credentials, separate channel mappings, separate audit logs. Client A's messages never touch Client B's tenant.

Any client, any platform

Bridge your team into Slack, Teams, Google Chat, Zoom, or Webex — whatever each client uses. No platform standardization required across your client base.

Fast client onboarding

New client? Connect their platform via OAuth2 — no infrastructure provisioning or DNS changes. The first channel bridge is typically live during onboarding, once the client's Slack/Teams admins approve the app.

Compliance for regulated clients

BAA available for Enterprise customers; DPA and sub-processor list available. A security questionnaire and architecture review are available on request for regulated clients.

Frequently Asked Questions

MSPs use SyncRivo to bridge their own internal platform (often Teams or Slack) with each client's preferred messaging tool — without requiring clients to change platforms or provision guest accounts. A single SyncRivo account can manage bridges across dozens of client environments, each isolated in separate tenants with separate access controls.

Yes. SyncRivo's architecture is multi-tenant by design — each client environment is a completely isolated workspace with separate platform credentials, channel mappings, routing rules, and audit logs. MSP admins see a unified dashboard for all client bridges; client data never co-mingles between tenants.

SyncRivo's configuration is platform-agnostic. If a client moves from Slack to Teams (or adds Google Chat), the MSP updates the SyncRivo bridge configuration — reconnecting to the new platform via OAuth2 once the client's admins approve the app.

SyncRivo offers a BAA for Enterprise customers and a DPA and sub-processor list, and is hosted in the US (Google Cloud us-central1). SyncRivo does not currently hold a SOC 2 report; we provide a security questionnaire and architecture review on request, so MSPs can assess fit with each client's requirements.

Yes. SyncRivo offers MSP partner pricing with volume discounts and white-label options on Enterprise plans. Contact our partnerships team for MSP-specific pricing, multi-tenant licensing, and co-managed deployment options.

MSP Partner Program

Volume discounts, white-label options, and dedicated partnership support. Contact us to discuss MSP-specific licensing and multi-tenant deployment options.

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