EU Compliance Solution

GDPR-Compliant Chat FederationEU-Region Processing, Signed DPA, Zero Message Storage

For EU enterprises, every layer of the messaging stack must comply with GDPR — including the bridge between platforms. SyncRivo processes all EU customer routing in Frankfurt (AWS eu-west-1), signs a comprehensive DPA, and never stores message content.

Bridge Slack, Microsoft Teams, Google Chat, Zoom, and Cisco Webex — entirely within GDPR-compliant infrastructure.

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GDPR Compliance Framework

EU-region processing

All routing for EU Enterprise accounts is processed exclusively in AWS eu-west-1 (Frankfurt). No data leaves the EU during normal routing operations.

Zero message persistence

Message content is routed in transit only — never stored on SyncRivo infrastructure. Eliminates data-at-rest GDPR obligations for message content.

Signed DPA + SCCs

SyncRivo signs a Data Processing Agreement with all customers, including Standard Contractual Clauses for any cross-border data flows.

SOC 2 Type II certified

Third-party validation of SyncRivo's security controls — supporting GDPR Article 32 technical and organisational measures requirements.

Frequently Asked Questions

Yes. SyncRivo's zero-message-storage architecture means no personal data (message content) is processed by SyncRivo beyond the in-flight routing transit period. SyncRivo signs Data Processing Agreements (DPAs) with all customers, uses Standard Contractual Clauses (SCCs) for cross-border transfers, and offers EU-region processing (Frankfurt, AWS eu-west-1) for EU enterprises.

SyncRivo processes message routing metadata (message IDs, user IDs, timestamps, delivery status) as a data processor on behalf of the customer controller. Message content is processed only in transit during routing and is not persisted. The legal basis for routing metadata processing is legitimate interest (Article 6(1)(f)) — required to provide the service. SyncRivo's DPA details the full data processing record.

EU Enterprise customers choose EU-region processing during account setup. All routing is executed in AWS eu-west-1 (Frankfurt, Germany). No data leaves the EU during normal operations. Routing metadata logs are stored in the same EU region.

Yes. SyncRivo's standard DPA is available for all paid plans and includes Standard Contractual Clauses (SCCs) for EU-to-third-country transfers. Enterprise customers can request a customized DPA. The DPA covers all SyncRivo sub-processors (AWS, Cloudflare) listed in the SyncRivo Sub-Processor Register.

Under GDPR, individuals have rights to access, rectification, erasure, and portability of their personal data. For SyncRivo: message content is not stored by SyncRivo (erasure not required). Routing metadata (user IDs, timestamps) can be exported or deleted upon request within 30 days. Employee users' identity (OAuth2 user IDs) is stored for bridge configuration and can be deleted by the account admin.

Ready for GDPR-Compliant Messaging Federation?

EU Enterprise plans include EU-region processing, a signed DPA, and dedicated compliance support. Start with a free evaluation or request your DPA today.

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