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Compliance

Built for Regulated Industries

Enterprise messaging integration requires more than uptime — it requires a compliance posture your legal, security, and procurement teams can review. SyncRivo offers a BAA for Enterprise customers and a DPA, and does not store message content on the normal relay path.

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BAA, DPA, sub-processors, security questionnaire — request the full pack in one click.

Security Architecture

The security controls built into SyncRivo's infrastructure.

Message Content Not Stored on Relay

Message content is not stored on the normal relay path — SyncRivo keeps only message IDs to keep threads, edits and reactions in sync. An optional retry queue temporarily holds undelivered messages.

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Encryption in Transit and for Tokens

Traffic between SyncRivo and platform APIs is encrypted in transit (TLS), and provider OAuth tokens are encrypted at rest. Webhook signatures are verified on all five platforms.

Organization-Scoped Data

Each organization's routing configuration, identity mapping, and activity log are scoped to that organization. Cross-organization bridges exist only after both admins accept a partner connection.

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Real-Time Message Delivery

SyncRivo's event-driven architecture forwards messages in real time, with no polling — messages typically arrive within seconds.

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Compliance FAQ

Does SyncRivo have a SOC 2 Type II report?

No. SyncRivo does not currently hold a SOC 2 report; we provide a security questionnaire and architecture review on request. Our SOC 2 buyer guide explains what a SOC 2 report covers and what to ask messaging vendors.

Does SyncRivo offer a HIPAA Business Associate Agreement (BAA)?

Yes. A BAA is available for Enterprise customers. Message content is not stored on the normal relay path (only message IDs), data is encrypted in transit (TLS), provider OAuth tokens are encrypted at rest, and admins get an activity log. Healthcare organizations can sign a BAA before using SyncRivo to bridge Slack, Teams, Zoom, Webex, and Google Chat.

What does SyncRivo provide for GDPR?

SyncRivo acts as a data processor under GDPR Article 28, and a Data Processing Agreement (DPA) and sub-processor list are available. Message content is not stored on the normal relay path, which limits the personal data held in the bridge. SyncRivo is hosted in the US on Google Cloud (us-central1).

Need a compliance review?

Our enterprise team can walk you through our security questionnaire, BAA, and data flow documentation.

Talk to our compliance team
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