HIPAA Messaging IntegrationBridge Healthcare Messaging Without Risking PHI
When clinicians need to coordinate across Slack, Teams, and Webex, PHI flows between these platforms — and every hop needs the right safeguards and a BAA.
SyncRivo is a messaging interoperability platform with a BAA available for Enterprise customers and an activity log. Message content is not stored on the normal relay path.
HIPAA Security Safeguards
No Message Storage on the Relay Path
Message content is not stored on the normal relay path; only message IDs are kept. The optional retry queue temporarily holds undelivered messages.
TLS Encryption
Encrypted in transit (TLS); OAuth tokens encrypted at rest.
OAuth2 Scoped Access
Per-platform OAuth tokens, encrypted at rest. Webhook signatures verified on every platform.
BAA Coverage
A Business Associate Agreement is available for Enterprise customers.
Audit Logging
Activity log and security event history (JSON export).
Security Review
SyncRivo does not currently hold a SOC 2 report; we provide a security questionnaire and architecture review on request.
HIPAA Compliance by Platform
| Platform | HIPAA Ready? | BAA Available? | Tier Required |
|---|---|---|---|
| Microsoft Teams | ✅ Yes | ✅ Yes | E3/E5 |
| Slack | ⚠️ Grid only | ✅ Grid only | Enterprise Grid |
| Google Chat | ✅ Yes | ✅ Yes | Workspace Enterprise |
| Webex | ✅ Yes | ✅ Yes | Enterprise |
| Zoom | ✅ Yes | ✅ Yes | Healthcare plan |
| SyncRivo (Bridge) | — | ✅ Yes | Enterprise |
Healthcare Use Cases
Care Team Coordination
Surgeons on Teams, nurses on Webex, specialists on Slack. Bridge all three so care teams can coordinate in real time without switching apps.
Post-M&A Integration
Acquired a hospital system using a different platform? Bridge messaging instead of running a long migration project.
Cross-Department Discussion
Keep clinical ops on Slack and admin teams on Teams talking in one bridged channel, each in the app they already use.
Activity Review
An activity log and security event history (JSON export) let your team review cross-platform sync activity.
Frequently Asked Questions
Bridge Healthcare Messaging with a BAA
Message content is not stored on the normal relay path. BAA available for Enterprise customers.
Ready to connect? Slack ↔ Teams connection setup →