Short answer: No — not natively.
Cisco Webex cannot send messages to Zoom Team Chat out of the box. Cisco has built Webex integrations for Microsoft Teams (meeting launch), Salesforce, and ServiceNow — but not for Zoom's messaging layer. Zoom and Cisco are direct competitors in enterprise video conferencing and have no cross-platform messaging partnership.
Evaluating other vendors: if you are considering Mio or another hub-routing tool, evaluate its current platform coverage, including Webex, on the vendor's site.
Why Webex and Zoom Coexist in the Same Organization
The most common scenario is a dual-video strategy. Large organizations with Cisco enterprise agreements run Webex Calling for telephony and Webex for internal video. The same organization also runs Zoom for external-facing meetings, partner calls, and large-scale webinars where Zoom's external participant experience and webinar capabilities are superior. Both platforms include persistent Team Chat, and both teams default to messaging in their native platform after meetings — creating two silos.
How to Bridge Them
SyncRivo routes messages bidirectionally between Cisco Webex spaces and Zoom Team Chat channels in real time — typically within seconds. The setup requires:
- Authorization of the SyncRivo Webex app (OAuth2)
- Installation of the SyncRivo app from the Zoom App Marketplace, approved by your Zoom admin
- Mapping specific Webex spaces to specific Zoom Team Chat channels in the SyncRivo dashboard
The first channel bridge is typically live during onboarding, once your Webex and Zoom admins approve the apps. No guest accounts, no directory trust, no migration required.
Full guide: Zoom to Webex Integration — The Complete 2026 Enterprise Guide
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