Enterprise Integration Platform

PagerDuty Integrations — Route Incidents to Slack, Teams, and Google Chat

PagerDuty is the leading incident management platform used by 95% of Fortune 500 SRE and DevOps teams. SyncRivo routes PagerDuty alerts to Microsoft Teams, Slack, Google Chat, and Webex in real time — creating war rooms, escalating incidents, and closing the loop.

Sub-100ms delivery SOC 2-aligned Per-tenant isolation Real-time webhooks

Launch your first automated workflow

Pre-built integrations ready to activate in minutes

Create Slack war room channels automatically on P1 incidents

When a PagerDuty P1 incident fires, SyncRivo creates a dedicated Slack channel (#inc-YYYYMMDD-service), invites the on-call SRE, and posts incident details.

Create Microsoft Teams incident channels from PagerDuty alerts

When a PagerDuty incident triggers, SyncRivo creates a Teams channel, tags the on-call engineer, and creates a Zoom bridge meeting for incident coordination.

Post PagerDuty incident updates to Slack in real time

Every PagerDuty event (triggered, acknowledged, escalated, resolved) posts a timestamped update to the Slack incident channel — creating a real-time incident timeline.

Auto-create Zoom meetings for PagerDuty P1 incidents

When a P1 PagerDuty incident fires, SyncRivo creates an instant Zoom meeting and posts the join link to the Slack or Teams war room.

Route PagerDuty resolution to Teams for post-mortem scheduling

When a PagerDuty incident resolves, SyncRivo posts the resolution summary to Teams and creates a calendar invite for the post-mortem review.

Notify Google Chat SRE spaces on PagerDuty alerts

For Google Workspace organizations, SyncRivo routes PagerDuty alerts to the Google Chat SRE on-call space with severity, affected service, and escalation path.

Archive Slack incident channels after resolution

When a PagerDuty incident resolves, SyncRivo archives the Slack incident channel after a configured delay, preserving the incident timeline.

Post on-call rotation changes to Slack #oncall channel

When a PagerDuty on-call rotation changes, SyncRivo posts a notification to Slack with the incoming and outgoing engineers.

How SyncRivo PagerDuty integration works

Powered by PagerDuty Events API v2 — real-time, bidirectional, enterprise-secure

01

Connect

Authorize SyncRivo with your PagerDuty workspace using OAuth2. Setup takes under 5 minutes — no code required.

02

Configure

Map PagerDuty channels, spaces, or events to the target platform. Choose triggers and set routing rules with our visual editor.

03

Automate

SyncRivo listens for PagerDuty events in real time via PagerDuty Events API v2 and routes them to connected platforms in under 1 second.

Supported triggers and actions

Every PagerDuty event and action SyncRivo can handle

Triggers
Events SyncRivo listens for

Incident Triggered
Fires when a new PagerDuty incident is triggered (any severity)
P1 Incident Triggered
Fires when a critical P1/SEV-1 PagerDuty incident fires
Incident Acknowledged
Fires when a PagerDuty incident is acknowledged by the on-call engineer
Incident Resolved
Fires when a PagerDuty incident is marked resolved
Incident Escalated
Fires when a PagerDuty incident escalates to the next tier
On-Call Rotation
Fires when the PagerDuty on-call schedule rotates

Actions
What SyncRivo does in PagerDuty

Trigger Incident
Programmatically trigger a PagerDuty incident from any external event
Acknowledge Incident
Acknowledge an open PagerDuty incident
Resolve Incident
Mark a PagerDuty incident as resolved
Create Note
Add a note to a PagerDuty incident timeline
Get On-Call Users
Retrieve the current on-call users for any escalation policy
Escalate Incident
Escalate a PagerDuty incident to the next on-call tier

Why enterprise teams choose SyncRivo

Built for security, scale, and speed — not just quick automations

Real-time webhooks

SyncRivo uses PagerDuty Events API v2 for sub-100ms event delivery — not polling. No 5-minute delays.

SOC 2-aligned security

Per-tenant isolation, RBAC, full audit logs, OAuth2 per connection, HMAC webhook verification.

Bidirectional sync

Unlike unidirectional automation tools, SyncRivo syncs PagerDuty events in both directions.

No guest accounts

Employees stay on PagerDuty. SyncRivo routes messages via APIs — no identity sprawl required.

Frequently asked questions about PagerDuty integrations

Everything enterprises ask before connecting PagerDuty with SyncRivo

Connect PagerDuty to your enterprise messaging stack today

Join 500+ enterprise teams who use SyncRivo to bridge their messaging platforms. Setup in under 15 minutes — no code required.